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How Zapier Tables and ChatGPT increased revenue by $134,000+ in a year

“The appointment bot keeps the sales process moving toward a closed deal. No more 300 missed calls and missed deals.”

—Ryan Blackburn, Operations Manager at Results Grow

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Results Grow customer story
30% of appointments booked by chatbot

30% of appointments booked by chatbot

Activating the chatbot on the client’s website led to a spike in consultation bookings. In the first year, the chatbot booked 30% of all consultations. 

$134,000+ in annual revenue secured

$134,000+ in annual revenue secured

The big boost in consultations resulted in a bigger bottom line. The client saw more than $134,000 in additional revenue the year after introducing the chatbot.

Real-time consultation booking

Real-time consultation booking

With the chatbot providing 24/7 responses, the response time for a lead can be seconds instead of up to three days like leads previously waited.

About Results Grow

  • Company size: 11-50
  • Industry: Results Grow is an agency focused on growing home service businesses through marketing and SEO services.
  • Location: Austin, Texas
About Results Grow

AI chatbot prevents missed sales leads

Challenge

The client had slow lead response times of up to three days because the same folks handling leads also worked in the field. This resulted in 300+ lost leads.

Solution

Results Grow set up an AI chatbot powered by Zapier’s ChatGPT integration and Tables. The bot responds in real time to leads, answers their requests, and helps them book a consult.

Results

With the chatbot live, missed leads have decreased, more consultations are booked, and revenue increased by $134,000+ in a year.

Zapier Tables improves AI Chatbot responses

Challenge

The chatbot’s responses were strong, but the conversations didn’t always flow well since the bot was missing context from past conversations with leads.

Solution

Results Grow gave the bot more context. The agency used Zapier Tables to store and send a lead’s info and past replies to the bot to formulate more natural responses.

Results

“This structured conversation flow allows the chatbot to control the conversation with the lead, significantly reducing the margin of error,” said Ryan.

“As a marketer, I understand that my clients are time and staff-constrained. The more I can assist with the AI appointment booking bot, the more effective their sales processes will be.”


Ryan Blackburn

Operations Manager at Results Grow


Learn more about how Results Grow is using AI and Zapier Tables to prevent missed leads.

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